Shipping & Returns

We’re so excited to pack up some happy mail for you! Below you’ll find everything you need to know about how we process orders, ship, and handle returns.

Processing Time

• Made-to-order items take up to 10 business days (excluding weekends and holidays) to be created before they ship. We work hard to get these orders out as quickly as possible because we know how excited you are to receive them!
• Ready-to-ship items typically leave our shop within the same 10 businessday window.

If your order includes both made-to-order and ready-to-ship items, we’ll ship everything together once the made-to-order item is ready.

Shipping

We offer $7 flat rate shipping on all orders and free shipping on orders over $75. Shipping costs are automatically calculated at checkout.

Once your order ships, you’ll receive tracking information by email. While we carefully pack and process every order, please note that once a package is in the hands of the shipping carrier, we are unable to control delivery times or delays. We always recommend ordering early if you need your items by a specific date.

At this time, we do not offer international shipping.

Local Pickup

Free local pickup is available at our Trussville, AL storefront during regular business hours. There’s no need to bring an email confirmation, just the name the order is under. We’ll have you sign a quick pickup form when you stop by.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at hello@sister-shirts.com  with your name and order number, and we will look into it for you.

Need Help?

We’re always happy to help however we can! If you have any questions about your order, feel free to reach out through our Contact Page or email us at hello@sister-shirts.com.